GardenUp FAQ

1. What is GardenUp?

GardenUp is an AI-powered garden design app that helps you reimagine any outdoor space in seconds. Just snap or upload a photo of your garden, choose a design style or describe the look you want, and our AI generates a redesigned version of your space so you can see the transformation instantly.

2. How do I redesign my garden?

It only takes a few steps: take a photo or upload one from your gallery, crop it to frame the space, optionally pick the space type and how much you want the AI to change, then either choose a style or write your own description and tap Generate. After a short wait you can compare the before and after, save it, or try again.

3. What kind of photo should I upload?

For the best results, use a bright, sharp photo taken in good daylight that shows as much of the space as possible — ideally the whole yard, patio, or bed you want to redesign. Hold the camera steady, avoid heavy clutter, and capture the space from a natural angle. You can take a new photo in the app or pick an existing one from your gallery.

4. What are space types, and do I need to choose one?

Space types (such as Backyard, Front yard, Patio, Vegetable garden, Zen garden, or Pool area) tell the AI what kind of outdoor area it's looking at, so the redesign suits how the space is used. Choosing one is optional — there's an "Any space" option, and if you skip it the AI works from your photo alone.

5. What is "AI Intervention"?

AI Intervention controls how much the AI changes your garden. Lower levels make subtle refinements while keeping your existing layout mostly intact, and higher levels apply a bolder, more complete transformation. Pick the level that matches how dramatic you want the result to be; the stronger levels are available with Premium.

6. Can I describe my own design instead of picking a style?

Yes. Alongside our ready-made styles, you can write a custom prompt describing the plants, materials, layout, and mood you want — for example, "lush cottage garden with wildflower borders, a winding stone path, and climbing roses." The more detail you add, the closer the result will be to your vision.

7. What design styles are available?

GardenUp offers a large and growing library of garden and landscape styles — including Modern Minimalist, English Cottage, Japanese Zen, Mediterranean, Tropical Jungle, Coastal Seaside, Desert Xeriscape, French Formal, Prairie Meadow, and many more. Each style comes with a short description and reference images so you can preview the look before applying it.

8. What design tools can I use?

Beyond choosing a full style, GardenUp includes focused tools for targeted changes to your outdoor space — fill an empty plot, add plants, add dividers such as fences or hedges, replace or remove an object, change the season, or adjust the lighting. There's also a custom option for describing your own change. Each tool points the AI at that one adjustment, so the rest of your space stays close to your original photo.

9. How many designs can I create?

Free users can create a limited number of designs each day, and the counter resets daily. Premium removes the daily cap so you can keep designing, and unlocks additional options. If you reach your daily free limit, you can wait for it to reset or upgrade to continue right away.

10. What does Premium include and how do I upgrade?

Premium removes the daily generation limit so you can keep designing without waiting, and unlocks the stronger AI intervention levels for bolder transformations. Every space type, style, and tool is available to all users. You can upgrade anytime from the in-app upgrade screen, and a free trial may be available before your subscription begins.

11. Can I edit or regenerate a design?

Absolutely. You can regenerate a new variation using the same settings, re-open a result to adjust the style, prompt, or other options, or delete results you no longer want. Feel free to experiment until the garden looks just right.

12. How do I save or share my designs?

When you like a result, you can download it straight to your device's photo gallery or share it through the system share sheet — to messages, email, or social apps. You can also press and hold a result to compare it side by side with your original photo.

13. Where can I find my previous designs?

Your generated designs are saved in your History so you can revisit them anytime. You can remove individual results or clear your entire history; please note that deleting is permanent and can't be undone.

14. Do I need an internet connection?

Yes. GardenUp generates designs in the cloud, so an active internet connection is required to create and view new results. Offline design generation is not currently supported.

15. How are my photos used, and is my data private?

The photos you submit are sent securely to our AI service for processing and are stored so you can view your design history within the app. You can delete your designs and associated photos at any time,

16. How do I manage my subscription or delete my account?

You can manage or restore your subscription from the app's settings; billing and cancellation are handled through your app store account. Settings also lets you delete your account — this permanently removes your data, so please use it with care.

17. How can I contact support?

If you have questions, feedback, or need assistance, we're happy to help — reach us at support@reasonway.com.