InterUp FAQ

1. What is InterUp?

InterUp is an AI-powered interior design app that helps you reimagine any space in seconds. Just snap or upload a photo of your room, choose a design style or describe the look you want, and our AI generates a redesigned version of your space so you can see the transformation instantly.

2. How do I redesign a room?

It only takes a few steps: take a photo or upload one from your gallery, crop it to frame the room, optionally pick the room type and how much you want the AI to change, then either choose a style or write your own description and tap Generate. After a short wait you can compare the before and after, save it, or try again.

3. What kind of photo should I upload?

For the best results, use a bright, sharp photo that shows as much of the room as possible — ideally two walls plus the floor and ceiling. Hold the camera steady, avoid heavy clutter, and capture the space from a natural angle. You can take a new photo in the app or pick an existing one from your gallery.

4. What are room types, and do I need to choose one?

Room types (such as living room, bedroom, kitchen, or office) give the AI helpful context about the space so the redesign fits its purpose. Choosing one is optional — if you skip it, the AI works from your photo alone.

5. What is "AI Intervention"?

AI Intervention controls how much the AI changes your room. Lower levels make subtle refinements while keeping your layout mostly intact, and higher levels apply a bolder, more complete transformation. Pick the level that matches how dramatic you want the result to be.

6. Can I describe my own design instead of picking a style?

Yes. Alongside our ready-made styles, you can write a custom prompt describing the style, colors, materials, and mood you want — for example, "warm Scandinavian living room with light oak and soft textiles." The more detail you add, the closer the result will be to your vision.

7. What design styles are available?

InterUp offers a large and growing library of interior styles — including Scandinavian, Japandi, Modern Classic, Boho, Industrial, Mid-Century Modern, Coastal, Minimalist, and many more. Each style comes with a short description and reference images so you can preview the look before applying it.

8. How many designs can I create?

Free users can create a limited number of designs each day, and the counter resets daily. Premium removes the daily cap so you can keep designing, and unlocks additional options. If you reach your daily free limit, you can wait for it to reset or upgrade to continue right away.

9. What does Premium include and how do I upgrade?

Premium gives you many more designs without the daily limit, access to all room types and AI intervention levels, custom prompts, faster generation, and an ad-free experience. You can upgrade anytime from the in-app upgrade screen, and a free trial may be available before your subscription begins.

10. Can I edit or regenerate a design?

Absolutely. You can regenerate a new variation using the same settings, re-open a result to adjust the style, prompt, or other options, or delete results you no longer want. Feel free to experiment until the room looks just right.

11. How do I save or share my designs?

When you like a result, you can download it straight to your device's photo gallery or share it through the system share sheet — to messages, email, or social apps. You can also press and hold a result to compare it side by side with your original photo.

12. Where can I find my previous designs?

Your generated designs are saved in your History so you can revisit them anytime. You can remove individual results or clear your entire history; please note that deleting is permanent and can't be undone.

13. Do I need an internet connection?

Yes. InterUp generates designs in the cloud, so an active internet connection is required to create and view new results. Offline design generation is not currently supported.

14. How are my photos used, and is my data private?

Your privacy matters to us. The photos you submit are sent securely to our AI service for processing and are stored so you can view your design history within the app. You can delete your designs and associated photos at any time, and we don't share your photos beyond what's needed to generate your results. For full details, please see our Privacy Policy.

15. How do I manage my subscription or delete my account?

You can manage or restore your subscription from the app's settings; billing and cancellation are handled through your app store account. Settings also lets you delete your account — this permanently removes your data, so please use it with care.

16. How can I contact support?

If you have questions, feedback, or need assistance, we're happy to help — reach us at support@reasonway.com.