Shellium FAQ

1. What is the app?

This is a mobile application that helps you identify seashells using artificial intelligence. Simply take a photo or upload an existing image of a seashell, and the app will analyze it to provide you with the most likely identification, a description, and additional images of seashell species.

2. How does seashell identification work?

Our AI-powered algorithm analyzes the features of your photo—such as shell shape, texture, color patterns, and size—to match it with a large database of seashell species. The app then suggests the most probable seashell and provides a detailed description generated by AI.

3. What kind of photos should I use for the best results?

For the most accurate identification, use clear and well-lit photos that focus on the main features of the seashell, such as its shape, texture, and color. Avoid blurry or distant images, and try to capture the seashell from multiple angles.

4. Can I upload photos from my gallery?

Yes! You can either take a new photo directly in the app or upload an existing image from your device’s gallery for identification.

5. How accurate are the identification results?

Our app uses advanced AI algorithms and a large seashell database to provide accurate results in most cases. However, identification is not always perfect—especially for rare or similar-looking species. We recommend using the provided information as a helpful guide and consulting experts for critical decisions.

6. What information will I get about the seashell?

For each identified seashell, you’ll receive an AI-generated description, scientific and common names, and additional images to help you compare and learn more about the species.

7. Is my photo or data stored or shared?

Your privacy is important to us. When you use the app, your photo is securely sent to a third-party service for identification purposes. Additionally, we store the photos you provide so that you can conveniently view your identification history within the app. You can delete your history and associated photos at any time through the app’s interface. We do not share your photos with any other parties beyond what is necessary for seashell identification. Please see our Privacy Policy for more details.

8. Can I use the app offline?

Our app requires an internet connection to process images and access the seashell database. Offline identification is not currently supported.

9. What should I do if the app cannot identify my seashell?

If the app cannot confidently identify your seashell, try uploading a clearer or different photo. You can also use the app’s suggestions to explore similar species or consult a local expert for further assistance.

10. Who creates the seashell descriptions?

All seashell descriptions in the app are generated by artificial intelligence based on trusted marine biology sources and databases.

11. Are there any usage limits with Premium?

Premium includes unlimited seashell identifications for normal personal use—unlike the free version, there is no small daily quota. To keep the service reliable for everyone and to protect it from automated abuse, a fair-use safeguard of 100 identifications per 24-hour period applies, as described in our Terms of Use. This is far more than typical everyday use, so you are unlikely to ever notice it.

12. How can I contact support?

If you have questions, feedback, or need assistance, please contact us at support@reasonway.com.